Grąžinimo politika

Last Updated: December 2025

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which customers may request refunds for purchases made through domain. Our aim is to ensure transparency and fairness while providing maximum legal protection to bazatoso in accordance with applicable laws in Lithuania.

Scope and Applicability

This policy applies to all purchases made on the bazatoso website. By making a purchase, you agree to be bound by this Refund Policy. This policy is applicable to all users, including consumers and businesses, who engage in transactions through our platform.

Definitions

  • Refund: A return of funds to the customer for a product or service purchased.
  • Customer: Any individual or entity that purchases products or services from domain.
  • Product: Any item or service offered for sale on domain.

Main Policy Content

1. Refund Eligibility

Customers may request a refund under the following conditions:

  • The product is defective or not as described.
  • The request for a refund is made within 14 days of receiving the product.
  • The product is returned in its original packaging and condition.

2. Refund Process

To initiate a refund, customers must:

  1. Contact bazatoso via email at [email protected] or by phone at +3706104374808.
  2. Provide proof of purchase, including order number and details of the product.
  3. Return the product to the address specified by domain.

Refunds will be processed within 14 business days of receiving the returned product. The refund will be issued to the original payment method used for the purchase.

3. Non-Refundable Items

The following items are non-refundable:

  • Products that have been used or altered.
  • Digital products or services once accessed or downloaded.
  • Gift cards and other non-returnable items.

User Rights and Obligations

Customers have the right to:

  • Request a refund in accordance with this policy.
  • Receive clear information regarding the refund process.

Customers are obligated to:

  • Provide accurate information when requesting a refund.
  • Return products in accordance with the conditions outlined in this policy.

Limitations and Disclaimers

bazatoso reserves the right to refuse a refund if the terms outlined in this policy are not met. In no event shall bazatoso be liable for any indirect, incidental, or consequential damages arising from the purchase or use of products sold on domain.

Data Protection/Security

All personal data collected during the refund process will be handled in accordance with our Privacy Policy, ensuring compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Changes to Policy

bazatoso reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on domain. Customers are encouraged to review this policy periodically for any updates.

Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us at:

Company: bazatoso
Phone: +3706104374808
Email: [email protected]
Address: Business Center "Europa", 4 Konstitucijos Avenue, Floor 10, Office 25, Vilnius, LT-09308, Lithuania.

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of Lithuania. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts of Lithuania.